There was a problem, please make the requested changes and submit again:

  • Search criteria is required. {{ error }}

Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Im on h1b and have employer insurance. However, my employer insurance doesnt support dependent h4 medical insurance without ssn due to which I couldnt add my dependent and the enrollment period is closed. My next update to insurance can only be performed by November next year. Till then can i get a medical insurance for my h4 dependent who is visiting US end of this month

A:
You can purchase plans in this seccion for the duration of their visit. H 4 visa plans: /new-immigrant-insurance/
{{currentOrigin}}/answers/new-immigrant-medical-insurance/im-on-h1b-and-have-employer-insurance-however-my-employer-insurance-doesnt-suppor-22174/

Q:Please can you direct me to the online submission site for claims?

A:
If your claim submission does not have an online link in your account, you can call your insurance company for a way to submit your claim online,
{{currentOrigin}}/answers/international-travel-medical-insurance/please-can-you-direct-me-to-the-online-submission-site-for-claims-52516/

Q:I went to a PPO urgent care today for my son, how do I open a claim? I have this insure for months, but this is our first time using it. How do I open a claim?

A:
You can find the claim forms on your MyAccount. Alternatively you can call the claims department. their phone is located on the back of your ID card. MyAccount: /myaccount/
{{currentOrigin}}/answers/visitors-health-insurance/i-went-to-a-ppo-urgent-care-today-for-my-son-how-do-i-open-a-claim-99136/

Q:We have had this insurance since we came to the USA on J Visa. May I ask if the insurance covers the cost for vaccination?

A:
Unfortunately none of our J visa plans cover preventive care such as vaccines.
{{currentOrigin}}/answers/exchange-visitors-medical-insurance/we-have-had-this-insurance-since-we-came-to-the-usa-on-j-visa-may-i-ask-if-the-48035/

Q:I purchased Atlas International Premium. but could not find proper 247 emergency number. Tried both numbers indicated on the ID card. While calling the automated voice suggests that office is closed and I have to call 911 in case of emergency. My travel insurance is for China and I'm a confused where I can call for assistance or what I should do.

A:
Most plans do not provide an emergency number. In the case of a medical emergency you want to reach out to the emergency line for that country or head to the nearest hospital and provide them with your ID card for billing during buissnes hours.
{{currentOrigin}}/answers/international-travel-health-insurance/i-purchased-atlas-international-premium-certificate-but-could-not-find-proper-247-emergency-54068/

Q:hello - does the insubuy insurance cover physiotherapy at centers like Sportsmed?

A:
Plans cover what is medically necessary to diagnose and treat the new injury or illness. the plan will not cover if you have a pre-existing condition and are traveling with the need of physiotherapy.
{{currentOrigin}}/answers/visitors-health-insurance/hello--does-the-insubuy-insurance-cover-physiotherapy-at-centers-like-sportsmed-88723/
of {{totalPage}}

DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

Welcome! Now you can retrieve quotes, applications, access policies, download documents and more in MyAccount.